|
The quality trade-mark of the hotel business is a voluntary association of hotel management that chooses to represent itself under a sole trade-mark. The quality trade-mark provides the present and prospective hotel guests, by an appropriate sign, an objective evaluation of the service level offered. The objective is a clear formula of the type of hospitality available to meet the needs and expectations of Italian and international guests. The Quality Trade-Mark is a guaranty for the tourist and offers a series of undoubted advantages to those in the business as well as for the tourists. In fact, in the hotel business, judgments on hospitality are made by the look of the hotel building, the services offered as well as the greeting and price.
Customer Satisfaction.
Description of Seal of Quality.
|
